Challenges at Work

For those of us that work in the service industry, we have a lot of challenges. Technology is changing, and so are the needs of our guests. They demand quicker service at lower price points and often at a much highly quality than we have delivered in the past. We all have obstacles that work […]

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West Point Leadership Principles

I was attending a leadership conference at work yesterday and our guest speaker was a West Point graduate and he discussed some of the leadership principles that are at the core of West Point graduates.  I am sharing them below, but they are just as valuable in the business world as they are in the […]

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Good Leaders

Good leaders try to build trust & confidence Good leaders always take time to listen Good leaders are always patient in stressful situations I think this comes from Lee Iaccoca.

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