Challenges at Work

For those of us that work in the service industry, we have a lot of challenges. Technology is changing, and so are the needs of our guests. They demand quicker service at lower price points and often at a much highly quality than we have delivered in the past. We all have obstacles that work […]

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The Stoic: 9 Principles to Help You Keep Calm in Chaos

Having recently read Meditations by Marcus Aurelius, the Greek Stoics have fascinated me. Paul Jun over at 99u just wrote a great article summing up 9 of their points. The goal of Stoicism is to attain inner peace by overcoming adversity, practicing self-control, being conscious of our impulses, realizing our ephemeral nature and the short […]

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Ben Franklin Effect

The Ben Franklin effect is a psychological finding: A person who has done someone a favor is more likely to do that person another favor than they would be if they had received a favor from that person. Similarly, one who harms another is more willing to harm them again than the victim is to […]

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